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Bulkmatic Transport Company: A Voice Modernization 18 Months Early

A stalled voice upgrade moved forward 18 months sooner than expected.

A clear path that turned “not this year” into real progress.

What we solved

Bulkmatic moved a long-stalled voice modernization forward 18 months early with a clear commercial design and a steady rollout plan.

Timeline

Project approved roughly 18 months ahead of prior planning; rollout kickoff in October 2025.

How we solved it

Unified Communication Platforms

Smart Workplace Integrations

A practical path that solved the financial roadblocks first.

Details

Tusker helped Bulkmatic move a long-delayed voice modernization forward by reshaping the work around financial clarity instead of technical readiness. Weekly working sessions with IT narrowed the decision to Cisco Flex or RingCentral and clarified the outcomes the team needed: reliability, simpler support, and predictable licensing over five years. The turning point came when we engineered a Flex plan that kept all billing out of 2025 by aligning fiscal-year incentives, securing free months, and shaping the term around the company’s budget cycle. We also solved a distribution hurdle with no existing precedent by coordinating multiple partners and securing the first approval of its kind for this customer. With a detailed statement of work and phased cutovers defined, leaders could approve a clear, predictable plan—not another abstract proposal.

Digital Transformation

The Results

How we've helped

A long-awaited upgrade approved and funded far earlier than planned.

18

Months accelerated

100

100%

Budget saved in 2025

5

Years of predictable Cisco Flex licensing

Our Team

Industry Leaders

Matt Gaudio

Chief Solutions Officer

Matt Zafirovski

Chief Executive Officer

Kush Patel

Chief Innovation Officer

Real World Outcomes

Hear from our customers

Anyone can get us the cheapest price, but it’s really the support that sets Tusker apart.

Scott Werfal

Technology Director, Appleton Area School District

Every project we’ve done with Tusker, they not only give us great pricing, but also provide expert-level support…

Scott Werfal

Technology Director, Appleton Area School District

We get world-class technology and support from a partner that’s right up the road.

Scott Werfal

Technology Director, Appleton Area School District

Grow your bottom line with our tailored services.

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